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What temperatures can Pharmapseed carry?
We can handle a wide variety of temperature regimes, Controlled Ambient (15-25), Chilled (2-8) and Frozen.
How much notice do I need to give to make a booking?
We accept orders up to 5pm. Without a booking confirmation email a booking cannot be assumed to be confirmed.
Same day orders can be placed at any time but are dependent upon vehicle availability.
Can I track my delivery?
Yes, you will receive a link to track the collection and delivery on your confirmation email. You can also request access to a personal online portal to track all current deliveries and access all historic PODs.
How do I know when my delivery has been completed?
Pharmaspeed customers have the option to receive job completion and electronic proof of delivery via email. All consignments are signed for electronically and ePODs are available within minutes of job completion.
What payment methods do you accept?
Account customers are invoiced on standard 30 day terms.
Non-account customers can pay online by credit or debit card.
How do I know my consignment has been kept in temperature?
All Igloo vehicles and storage facilities are fitted with live temperature monitoring and recording equipment meaning that full temperature information specific to your consignment is available upon on request.
Can I request a specific time window?
Yes, Igloo can offer a whole range of collection and delivery windows subject to your requirements. To benefit from our most competitive prices the more flexible and wider the collection and delivery window, the cheaper our service will be.
